Effective Date: 2 October 2026

Welcome to VILLOWO International.

VILLOWO International (“VILLOWO International”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information of visitors, players, members, clubs, officials, event participants, customers and other users of our website and services.

This Privacy Policy explains how we collect, use, process, store, protect and, where applicable, share personal information when you visit or use our website, participate in VILLOWO® Sport activities, register for events, communicate with us, or purchase VILLOWO® Products.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Depending on how you interact with VILLOWO International, we may collect information including:

This may include:

• Full name
• Date of birth or age
• Gender, where required for sporting purposes
• Email address
• Telephone/mobile number
• Postal or delivery address
• Country and city
• Player, club or organisation information
• Event registration information
• Membership or licence information
• Payment and transaction information
• Product order information
• Enquiries and correspondence
• Information submitted through contact, registration or application forms
• Information voluntarily provided when communicating with VILLOWO International

We will seek to collect only information that is reasonably necessary for the relevant purpose.

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Date and time of access
• Pages visited
• Referring website
• General website usage information

This information may be used for website operation, security, analytics and improvement.

Our website may use cookies or similar technologies to:

• Operate the website;
• Remember preferences;
• Understand website usage;
• Improve functionality;
• Measure website performance; and
• Support relevant website services.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies.

We may use personal information for purposes including:

• Providing and administering VILLOWO® Sport services;
• Player, club and official registration;
• Event and tournament administration;
• Maintaining sporting records and rankings;
• Communicating with players, members, clubs and organisations;
• Processing product orders;
• Delivering VILLOWO® Products;
• Processing payments;
• Responding to enquiries;
• Providing customer support;
• Sending important administrative communications;
• Managing memberships, licences and registrations;
• Maintaining website security;
• Preventing fraud or misuse;
• Improving our website, services and products;
• Conducting analytics and research;
• Promoting VILLOWO® Sport and its activities; and
• Complying with applicable legal and regulatory obligations.

We will not use personal information for purposes incompatible with the purpose for which it was collected unless permitted or required by applicable law.

As the World Governing Body for VILLOWO® Sport, VILLOWO International may publish certain sporting information relating to players, clubs, officials and competitions.

Such information may include:

• Player name;
• Country;
• Club;
• Competition results;
• Ranking points;
• World ranking position;
• Tournament participation;
• Match results;
• Records and achievements; and
• Official photographs or competition media.

Information that is intended to form part of an official sporting record may be published on the VILLOWO International website or through official VILLOWO® communications.

VILLOWO International may offer VILLOWO® Products through the website, including:

• Rackets;
• Balls;
• Shoes;
• T-shirts;
• Sportswear; and
• Other sporting merchandise or accessories.

When you purchase a product, we may collect information necessary to process your order, including your name, contact details, delivery address, order information and payment-related information.

Payment information may be processed by third-party payment service providers. We do not intend to retain complete payment-card information where the payment provider processes such information directly.

We may share personal information where reasonably necessary with:

• Service providers assisting with website operations;
• Payment processors;
• Shipping and delivery providers;
• Technology and hosting providers;
• Event and tournament service providers;
• Professional advisers;
• Government authorities or regulatory bodies where required by law;
• National or Continental VILLOWO® organisations where necessary for sporting administration; and
• Other parties where you have provided appropriate consent or where disclosure is otherwise permitted by applicable law.

We do not sell personal information to third parties.

VILLOWO International operates with an international sporting focus. Personal information may therefore be processed or stored in countries outside the country in which you reside.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and processing are conducted in accordance with applicable data protection laws.

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access;
• Unauthorised disclosure;
• Loss;
• Misuse;
• Alteration;
• Destruction; and
• Other unlawful or unauthorised processing.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing services;
• Maintaining sporting records;
• Administering memberships and licences;
• Completing transactions;
• Resolving disputes;
• Maintaining legal and financial records; and
• Complying with applicable legal obligations.

Official sporting records may be retained for longer periods where necessary to preserve the integrity and historical record of VILLOWO® Sport.

Depending on applicable law and your circumstances, you may have rights concerning your personal information, including rights to:

• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion or erasure where applicable;
• Withdraw consent where processing is based on consent;
• Request information about the processing of your personal information; and
• Raise a complaint regarding the handling of your personal information.

The Digital Personal Data Protection Act, 2023 establishes a framework concerning processing of digital personal data and provides rights and obligations relating to such processing. MeitY

Requests may be submitted using the contact details provided below.

Our services may include sporting activities and events that involve young persons.

Where personal information relating to a child is collected, VILLOWO International will handle such information in accordance with applicable law and any required parental or lawful guardian consent.

The applicable Indian framework defines a child as an individual who has not completed eighteen years of age. MeitY

Our website may contain links to third-party websites, including websites of:

• Sporting organisations;
• Event partners;
• Sponsors;
• Payment providers;
• Product delivery providers; and
• Other service providers.

VILLOWO International is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Where permitted by applicable law, VILLOWO International may send information relating to:

• VILLOWO® Sport;
• Championships and tournaments;
• World rankings;
• Player and club activities;
• VILLOWO® Products;
• New products;
• Events;
• News; and
• Official announcements.

Where required, we will obtain appropriate consent for promotional communications.

You may request to stop receiving marketing communications by using the unsubscribe mechanism provided in the communication or by contacting us.

VILLOWO International may photograph, record or otherwise document VILLOWO® sporting events, competitions, ceremonies and activities.

Such photographs, video recordings and other media may be used for legitimate sporting, promotional, historical, editorial and communication purposes, subject to applicable law and any applicable consent requirements.

VILLOWO International may update this Privacy Policy from time to time to reflect:

• Changes to our services;
• Changes to our website;
• Changes in technology;
• Changes in applicable law; or
• Changes in our privacy practices.

The updated version will be published on this website with the revised Effective Date.

If you have questions, concerns, requests or complaints relating to this Privacy Policy or the handling of your personal information, please contact:

VILLOWO INTERNATIONAL
World Governing Body for VILLOWO® Sport

Email: [Insert official privacy email]
Website: [Insert official website]
Address: [Insert registered/official address]  

This Privacy Policy shall be interpreted in accordance with applicable laws and regulations governing the processing and protection of personal information.

Where VILLOWO International operates or provides services in other jurisdictions, additional privacy rights and obligations may apply to individuals located in those jurisdictions.